FAQ’S

SPANISH COURSES

COURSE
When can I start my course?
What is the registration fee?
Can I cancel my course?
How many hours a week included in the course(s)?
How many weeks does it take to complete a level?
What is the course timetable?
Is it possible to choose morning or afternoon lessons?
Do you have evening classes?
Which DELE exam sessions do you offer preparation for?
Is the course material included in the course price?
How many students are there in the classes?
Does your school require a placement test?
How can I find out what my present level is?
What happens if I am the only student in a particular level?
Will I get a certificate at the end of the course?
Can I get the CSN grant from the Swedish government?
Can I change my course or classes once I have started?
Do you make up classes that are missed due to holidays?

ACCOMMODATION
When do I have to make my reservation?
When will I receive my accommodation details?
When can I check in/out?
Where can I pick up the keys?
Can I book any extra nights?
Is accommodation located close to the school?
Are towels, sheets and blankets included?
Is a cleaning service included in the price?
Who do I speak with regarding my arrival time to my accommodation?
Is electricity and water included in my accommodation or do I need to pay separately?
What will the school do if problems occur with the accommodation?

When can I start my course?
You can start any Monday if you already have some knowledge of Spanish. Only absolute beginners need to start their lessons on the specified dates.

What is the registration fee?
The registration fee is 40€ and is payable when you book your course.

Can I cancel my course?
Any cancellations must be made as soon as possible. If made 21 days or more before the start of the course, a 60€ cancellation fee will be charged. If made 20 days or less before the start of the course, a 100€ cancellation fee will be charged (or 200€ in cases where accommodation was also booked). For beach apartment cancellation fees, please consult the school. Once your course has begun, no refunds will be given.

How many hours a week included in the course(s)?
We offer different course programmes of 20, 25 or 30 lessons per week. Each lesson is 45 minutes long.

How many weeks does it take to complete a level?

The number of hours and therefore weeks varies according to the level studied, with A1 level being the shortest and C2 level the longest.

Beginner A1: 4 weeks
Elemental A2: 6 weeks
Intermediate B1: 10 weeks
Upper-Intermediate B2: 12 weeks
Advanced C1: 14 weeks
Proficiency C2: 16 weeks

What is the course timetable?
The class timetable is divided into three possible blocks but the school cannot guarantee you classes at a specific time. This depends on several variables such as the courses that are already in place at that time, the number of students, the level, type of course etc.
The timetable will be available the week before the start of the course. Summer courses option A and B for children have a set time: 9:30a.m to 2.p.m. Private lessons in the ‘20+’5 programme will most likely take place after the group class. The table below shows typical schedules but please remember that they are subject to change.

Intensive 20 lessons/week

 Schedule A

9:30 – 11:00

Break

15 min.

11:15 – 12:45

Schedule B

11:15 – 12:45

13:00 – 14:30

Schedule C

13:00 – 14:30

14:45 – 16:15

 

Intensive 30 lessons/week

Schedule A

9:30 – 11:00

Break

15 min.

11:15 – 12:45

  Break

15 min.

13:00 – 14:30

Schedule B

11:15 – 12:45

13:00 – 14:30

14:45 – 16:15

Schedule C

13:00 – 14:30

14:45 – 16:15

16:30 – 18:00

 

Is it possible to choose morning or afternoon lessons?
Courses are scheduled into either morning or afternoon blocks, but the school cannot guarantee placement in one session or the other. You can however, specify your preference on your application form and we will do our best to accommodate your needs.

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Do you have evening classes?
We offer private one-to-one evening classes but not group ones.

Which DELE exam sessions do you offer preparation for?
We offer DELE exam preparation for all DELE exams: April, May, July, October and November.

Is the course material included in the course price?
Yes, it is. Your teacher will provide you with free course material and you will be loaned a course book. If students are interested in buying the book, copies are available to purchase for just 17€.

How many students are there in the classes?
The maximum number of students per class is 10, but the average is 4-5. During the winter months, groups are usually smaller than in summer time.

Does your school require a placement test?
Yes, students with some knowledge of Spanish will be asked to take an online test to determine their Spanish level. When a student does not take the test, the school cannot guarantee the right placement.

How can I find out what my present level is?
The test results are not usually shown to the student but we will be happy to provide them upon request. Please note that our test is for our internal use only and will not certify your exact level since it does not cover every aspect. On your first day, the Director of Studies will engage the student in a small conversation in order to evaluate their oral skills.

What happens if I am the only student in a particular level?
Adult groups are between 3-10 students. If a particular level has less than 3 students then the number of lessons will be reduced. (For example: 3-10 students = 4 lessons, 2 students = 3 lessons, 1 student = 2 lessons). Please be aware that a reduction in the number of lessons does not mean a delay in a student’s progress. The same topics will be covered regardless of the course duration, as smaller groups allow for more content to be covered in less time.

Will I get a certificate at the end of the course?
All our students receive a Certificate of Attendance that specifies the level and the contents covered upon completion of the course. Please, note this is not an official certificate.

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Can I get the CSN grant from the Swedish government?
Yes, our long-term courses are recognized by the CSN.

Can I change my course or classes once I have started?
Yes. If you feel the class you are taking is not the right level, or that your learning progress differs from that of your classmates’, then you can speak to the Director of Studies to change your class to the appropriate level, or to discuss other options. Please be advised that no refund will be given if you change to a less expensive course. TLCdénia is here to accommodate your needs and to ensure that you have the best possible experience.

Do you make up classes that are missed due to holidays?
Group classes that are missed due to public holidays will be mostly made up during the week. Only one-to-one classes are totally made up. The school calendar is available on our website (www.tlcdenia.es) under the section ‘Start Dates’.

ACCOMMODATION

When do I have to make my reservation?
We advise that you book your accommodation at least 1 month in advance. Denia is a popular tourist destination and if you wish to book accommodation during high season we recommend that you do so as soon as possible. If it is a last minute decision, please check accommodation availability with the school.

When will I receive my accommodation details?
We will send you your complete accommodation details approximately 10 days before your course begins.

When can I check in/out?
Shared apartments are available between 12:00 noon on the Sunday prior to the first day of class (Monday) until 10:00a.m on the Saturday following the last day of class (Friday). For those students who require extra days, there will be an extra cost per day.

Private beach apartments are available to check in Saturdays after 17:00 p.m and check out must be on Saturday before 10:00 a.m.

Where can I pick up the keys?
We will send you the address to pick up the keys in the booking confirmation document.

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Can I book any extra nights?
Yes, you can check in on Saturday and check out on Sunday if you wish. There is fee for this extra night. Please visit our price section for more details.

Is accommodation located close to the school?
All of our host family, hostel, hotel and shared flat accommodation is located between 5 to 15 minutes walking distance from the school. The private beach apartments on offer are about 25 minutes walking distance but there is a bus service available.

Are towels, sheets and blankets included?
Bed linen and blankets are included. Please bring your own towels and other necessities you may need to make your stay more comfortable.

Is a cleaning service included in the price?
This depends on the type of accommodation you chose:
Hostel and hotel accommodation: included.
Spanish host family: included as well as one laundry cycle per week.
Private apartment: cleaning service can be included for an extra fee of 35 €.
Shared flat: Not included. Guests must maintain the cleanliness of the flat throughout their stay.

Who do I speak with regarding my arrival time to my accommodation?
Your accommodation details will be sent to you along with your confirmation no later than 10 days before your course starts. The school also offers a 24-hour emergency telephone number. Tel: + 34 687 45 05 77.

Is electricity and water included in my accommodation or do I need to pay separately?
In the Shared Flat and Host Family accommodation options, electricity and water are included in the price. In the private apartment accommodation option, expenses of up to 30 € per month are included in the price. Please remember that you are expected to use these services responsibly.

What will the school do if problems occur with the accommodation?
With regards to problems, doubts or questions, please talk to the accommodation coordinator. TLC Denia will do everything possible to ensure that your stay is a comfortable one.

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